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Debt Review School: PDA Statements Vs Credit Provider Statements

Are You Seeing A Difference Between Your Credit Provider Statement and the PDA Statement?


28 comments on “Debt Review School: PDA Statements Vs Credit Provider Statements

  1. I have been under debt review with the NDC and the NDA only to to find out the the took more money than the actually paid the creditors , what to do and who to report them to ? I made a loan at capitec bank, When things got bad i went to 3 difererent branches and spoke to 10 kr more poeple from capitec bank, This is the poroblem banks give credit easy without doing propper assesments,And when the consumer battles to pay the refuse to help, Were can you open a case agents capitec bank?

    • Remember: Debt COunsellors do not handle the money for consumers under debt review. A PDA does that. Thus a Debt COunsellor cannot “take” any money.
      However, Debt Counsellors and PDAs do get fees out of payments you make via the PDA (as they should). This can mean that the amount that ends up at the credit provider will be a few less rand than what you paid overall each month. This makes sense.
      If however, a huge amount of money has not been paid over then you may have a problem.

      Where did you get the info about the payments?

      Beware of collections agents giving misleading info as they chase a collections commission.

    • Then you should definitely ask your PDA (check past statements for contact info) or your debt counsellor.
      If you have changed email address or phone number and not let the PDA know they may be sending reports to your old contact details. Be sure to update them.

    • You need to talk to (1) your Debt COunsellor or (2) the credit provider and compare it with what your PDA monthly statement is showing. (note: there may be a small difference).

  2. I am looking for my balance statement to my credit provider . I ask my debt counselor to look for me .then they send me some forms that one i sign when i join them 2013 they said i must fill that form so that can send my balances so now im confuse because i supposed to finish last year my contract but is still debit

    • Have you recently changed phone numbers or email address without letting the PDA or Debt Counsellor know? You should be getting the PDA statement each month.

    • Hi Nkosi,
      You should contact your PDA for this. They should be sending it to you every month anyway. Maybe you recently changed your email or phone number without letting them know?

      Which PDA do you use?

    • Does your Debt Counsellor and your PDA have your current email address as these statements are automatically sent out each month (to the address they have on their system)? Maybe contact your Debt Counsellor and confirm…

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