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ABSA Debt Review Department have sent out the following notice to consumers and debt counsellors regarding some incorrectly dated 86(10) termination notices.

Normally creditors invite Debt Counsellors or consumers to contact them during the 10 day period mentioned in order to sort out any complications.

In terms of the NCA a notice has to be delivered by means of registered post (or by hand).

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Good day

 

In response to the termination letters dated 17 January 2012 and received on 03 and 04 February 2012, we would like to respond as follows:

Kindly be advised that there was a technical glitch with our Printing Department, which resulted in letters being delayed. This was only brought to our attention on Saturday, 04 February 2012, that the dates on the letters were not amended accordingly to reflect the correct date of issuance.

We would like to confirm that you are afforded the 10 day window period from the date of receipt to respond where need be.

Kindly forward the necessary supporting documents to drterminations@absa.co.za to review and we will advise you accordingly.

We sincerely apologise for the inconvenience caused in this regard.

Regards

|ABSA Debt Review| Customer Collections | Retail Markets Collections I
| 5th Floor | 120 Fox Street | Johannesburg | 2001|
|Call Centre: 0861 005 901 |