DC Partner (Pty) Ltd launched operations in August of 2008. We were, at that stage, the new kid on the block. Starting with a small group of 6 staff members in the company back then DC Partner proudly now employs more than 70 staff members, nationally.
The company culture is a strong, tightly knit unit with many strong individuals who make us a very effective payment distribution agency.
DC Partner is the only PDA currently in operation, not situated in Gauteng. Head office is situated in scenic coastal town George with other offices in Pretoria and Cape Town. Our highly skilled training & customer representatives service our national customer database regularly. DC Partner is your partner in business and not just a service provider. We believe this is a critical component in a healthy business relationship.
DC Partner apart from the other PDA’s in the market?
We will guarantee that your company has dedicated staff members in order to receive our best customer attention and service excellence. Account managers ensure that you and you staff will only ever have to contact one staff member in our company for any and all queries, issues and hindrances. This devoted “account manager” will then take the matter, communicate with all staff in our internal departments, sort out the matter and provide fast feedback to your office.
Our call centre is a team of dedicated, well trained staff who specialise in the debt industry. Swift distributions and to ensure that you as the debt counsellor get you fees paid to you.
DC Partner has joined forces with one of the country’s top web development firms to assist us in the development of our systems & program software. DC Partner was the first company in the market to introduce an online front end system. We are a vibrant, young team of innovators who are very driven to not only grow our current business.
DC Partner is a company perceptive to not only maintain an excellent level of personal service, but to be constantly looking at bettering the service we provide to our clients.
DC Partner is committed to:
Market leading software
High quality customer service & business support
Dedicated focus on Debt Review and information sharing
Open, transparent transactions and communication
DC Partner strives in building our business not only into a successful PDA, but into a market leading PDA that customers can trust!