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Consumer Friend & PoPI Act Changes

The Protection of Personal Information Act (PoPi Act) is coming into full effect in July 2021 and across all industries, various parties are in a rush to become compliant.

Debt Counsellors and credit providers (as well as PDAs and Attorneys) are having to look at how they will be sharing personal information  (regarding consumers).

Ahead of The Curve

Some companies, of course,  have been working on solutions for a long time now. Technology company Slipstream who manage the DReX system already have an amazing product in place and Consumer Friend are already making excellent use of the system. 

Consumer Friend handle debt review matters for various credit providers and interact with Debt Counsellors and consumers.

1 July 2021

As of the start of July 2021, Consumer Friend will be making exclusive use of DReX to share information and exchange information in order to comply with the requirements of the PoPI Act. 


They shared this notification on the topic which you can now download:

Consumer Friend PoPIA DREX Industry Letter


Slipstream are making DReX available to others who are looking for a secure way to share personal information in line with the PoPI Act. You can visit their site here: