SA’s Favourite Bank- Winner
When a person enters debt review it is fair to say their relationship with their bank is probably already under strain. Payments may have been missed, letters sent, collections calls made etc. With the start of the debt review process, the relationship between both parties has to be redefined. Banks have to decide how to treat their customers and the consumers have to decide if they will cooperate with the process and pay on time every month as required under debt review. Trust needs to be rebuilt and the relationship restored.
‘With the start of the debt review process, the relationship between both parties has to be redefined’
Where the bank is eager to find solutions that suit not only themselves but also their client and where they are quick to call off the collections hounds, consumers soon get to see how committed to the process their bank is. These are some of the factors that consumers had a chance to reflect upon in their casting votes for their favourite bank to deal with while under debt review.
The results are in and the winner is: