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ABSA require proof of Insurance

 

ABSA Debt Review Department have sent out the following reminder regarding vehicle insurance proof when making proposals:

ABSA logo

 

 

 

Dear Debt Counsellor

 

Please be advised that we are still receiving a considerably high number of proposals with vehicle exposure that are not accompanied by proof of insurance. As a result, we are having to send re-work letters advising of same. We would like to re-iterate that proof of insurance on all vehicle accounts is annexed to your restructuring proposal or clearly highlighted in the customer’s living expenses.

 

Furthermore, we would like to advise you of our telephony system upgrades taking place in the Customer Contact Centre, which has resulted in some unexpected challenges which has severely impacted our service delivery. We sincerely apologise for the inconvenience caused, our technicians are looking to resolve same.

– ABSA