Correct Email Address for Debit Order Cancellations at ABSA
When consumers enter debt review they often have many preloaded monthly debit orders going off their accounts for some of their debts. Since the debt review will now take the place of those payments and the consumer will only make a single payment to a Payment Distribution Agency (in most cases) these debit orders need to be cancelled so that no double payments happen leaving the consumer out of pocket.
Cancel Those Debit Orders
It is true however that the process of getting a debit order to stop can be tricky. Fortunately some credit providers have set aside dedicated email addresses to help handle these matters and speed them along so that the debit orders do not go off unnecessarily. It has been almost standard practice across the industry to advise consumers to swap the account their salary goes into to avoid having all their funds deducted by debits leaving them without funds to pay toward the debt review plan. Credit providers obviously want consumers to bank their funds with them and so are making increased efforts to ensure that they take care of their consumers needs in regard to cancelling debit orders. This also cuts down on the stress to the consumer, the extra work it creates for all parties when payments have to be reversed (they can be but it takes time and is a big fuss), and can mess with the entire debt review plan if you are not careful.
Cancelling Debit Orders With ABSA
Not too long ago ABSA shared their new cancellation email address but it seems there was a mix up and the address in their email was incorrectly spelt. You can imagine the issues!!! Oh Well. These things happen.
Here is the correct address: