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Charge Back Facility

The recent news regarding 1Time Airlines has left many consumers upset at the inconvenience and possible lost funds expended on the now under liquidation Airline.

1Time

 

 

 

2 timed by 1 Time?

 

However if consumers used credit cards to purchase their tickets a little known facility can see their money returned swiftly. This is called a “chargeback”

 

A charge back can be effected when a payment is made via credit card and the supplier then does not deliver the service/goods. It can also be used to correct billing errors, fraudulent transactions and double entries.

 

Nedbank offers consumers 30 days to apply for a charge back, ABSA & Standard Bank 120 days and FNB 180 days.

 

If you did make your 1Time purchase with your credit card then approach your bank and ask for details on how to go about enacting a charge back as some fees may apply.