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The annual Debt Review Awards gala will be live streamed from the in-person venue in Cape Town on Friday the 18th of October 2024. 

The results of the annual Debt Review Awards are based on an online industry peer review, for those who are registered with the National Credit Regulator (NCR). In the peer reviews participants get to rate the performance of their peers on the opposite side of the industry.

But what are the criterion used in the peer reviews?

Over the last two months we have looked at some criteria considered in regard to the start of the process and the middle of the debt review process.

This month let’s look at what is considered when looking at Debt Counsellors and credit providers with regard to the end of the process.

Credit Provider Criterion

Issuing Paid Up Letters

Updating Consumer Records

Improvement since last year

Ratings in regard to specific products (e.g. Home loans, Short Term Finance, VAF etc)

Debt Counsellor Criterion

Updating credit providers in regard to legal matters

Consumer Support

Industry participation

Updating the NCR/Credit Bureaux

Note: The wording or phrasing on the questions that cover these criteria may shift or change slightly to help balance the results, but the core criterion are the same.

These are some of the criteria that cover the end of the process. Be sure to check out next month’s issue where we preview what will be happening during the Debt Review Awards (and the ancillary events).

If you are registered with the NCR

and would like to participate in the

annual Peer Reviews each year

you can sign up here:

https://bit.ly/3Ml0CxN

You Are Invited

We hope that you will be able to join us during the live stream of the event on the 18th of October 2024. We will be live streaming the entire event over YouTube.  Why not head over to the YouTube channel so long to subscribe and watch other interesting videos about debt review:

 

https://bit.ly/3MlX4vh