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Sometimes, financial challenges don’t happen overnight; they develop over years, becoming increasingly difficult to resolve without the right support.

In early February 2026, a client approached our firm, A De Bruyn Attorneys, seeking assistance with concerns relating to a vehicle finance account dating back to 2007.

We subsequently consulted with DC Experts, our associated debt counselling firm, as well as Bernice Koekemoer, a registered Debt Counsellor since 2009. Ms Koekemoer serves in this capacity at DC Experts and also acts as a paralegal at A De Bruyn Attorneys to address the matter and provide the necessary guidance.

‘What initially began as a relatively modest loan had, over time, escalated into a substantially larger outstanding balance’

What initially began as a relatively modest loan had, over time, escalated into a substantially larger outstanding balance due to various unforeseen circumstances, resulting in ongoing financial strain for the client.

Despite previously seeking assistance from various professionals, no workable solution had been achieved.

After conducting a thorough review of the client’s credit profile and account history, our team identified the root cause of the escalating balance, including the long-term impact of extended repayment terms and interest applied during a prior debt review process.

With a clear strategy in place, we engaged constructively with ABSA Bank, presenting the full background of the matter. The bank responded with exceptional professionalism and took decisive steps to assist, conducting a thorough review of the account and ultimately playing a pivotal role in achieving a fair and practical resolution for the client.

Following this engagement, the account was reviewed and recalculated, resulting in a significantly reduced settlement amount.

The client was able to settle the account in full and has now received a paid-up letter bringing closure to a matter that had caused distress for many years.

This outcome highlights what we stand for.

We don’t just assess accounts we understand the bigger picture. Through our combined legal and debt counselling expertise, together with our established relationships within the banking sector, we can unlock solutions that truly make a difference in our clients’ lives.

According to the CEO of A De Bruyn Attorneys, this serves as a strong example of how collaboration between industry experts can effectively resolve consumer financial challenges and lead to positive outcomes and fair settlements for all parties involved.

Finding the right attorney or Debt Counsellor to mediate on your behalf with credit providers is key to achieving a successful and sustainable resolution. If you find yourself in a financial situation that doesn’t make sense, there may be a solution, and we’re here to help you find it.