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Recently, Finchoice made the decision to prioritise electronic email communication from Debt Counsellors. They have asked that Debt Counsellors email rather than call as it fits their processes best and ensures Debt Counsellors are dealt with on a first come first served basis.

Please note that the Finchoice debt review team are now starting at 7am and working till 4pm, Monday – Friday. Please keep this in mind when corresponding with them.

Debt Counsellors are invited to email to let them know which PDA/s you make use of. They wish to send you correspondence in regard to your clients.