NCR Can’t Afford Monitoring Tool Training

The NCR Monitoring Tool for DCs

The National Credit Regulator (NCR) has finalised how they want their Debt Counsellor monitoring “tool” to look. The Tool is a checklist of items that the NCR use when visiting Debt Counsellors across the country to see if they are up to standard.

You can download the final format of the checklist here: Final NCR DC Monitoring Tool

Though originally the NCR had promised that specific training in this regard would be rolled out across the country they have realised they do not have the money to do so. In a recent circular they stated: Due budgetary constraints, we will no longer conduct workshops on the tool as planned, instead the tool will be discussed in all our future DC workshops. Debt counsellors are advised that the tool is a guideline and does not bar the monitoring officers from raising any other observations during the visit. 

Download the full circular here: NCR Circular no. 7 of 2014