NEWS: Will Capitec’s 86(10) Notices Sent To Wrong Email Addresses Count?
March 30, 2024
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Debt Review News
Recently Capitec Bank’s debt review department let Debt Counsellors know they had sent some 86(10) “termination” notices to the wrong email addresses.
They also let Debt Counsellors know they would not be resending them.
What this means is that Capitec have not fulfilled the requirements of the National Credit Act in notifying the consumer, Debt Counsellor and NCR about a possible termination.
Some consumers and Debt Counsellors also say they received some notices that are missing info about the name or ID number of the person possibly involved. This makes it impossible to know who the notice is about.