Reading Time: < 1 minute

Standard Bank Debt Review Centre

Like all creditors, Standard Bank deal with applications from consumers in regard to debt review. They have set up a dedicated department which deals exclusively with debt counsellors and debt review. This department supplies information to Debt Counsellors in regard to their clients accounts (with their permission) and considers and replies to proposals on how to settle the debt before the matter is sent on to court for the court order restructuring the debt.

When sending information to Standard Bank you can use these normal communication channels (for Debt Counsellors):

F17.1/ 17.4 – DRApplications@standardbank.co.za
Proposals – DRProposals@standardbank.co.za
Debt Review Legal – DRLegal@standardbank.co.za (For any notices, pleadings)
Debt Review Payments – DRPayments@standardbank.co.za (any payment related matters)
All debt review queries – debtreviewservices@standardbank.co.za

Complaints & Escalations

If you are having issues with turn around times or need to escalate a particular request then you will need to contact these addresses:

All debt review complaints – debtreviewcomplaints@standardbank.co.za

.
*These details were correct at time of publishing and may change over time. We will endeavor to update details regularly in the Service Directory Section of Debtfree DIGI Magazine each month. you can read the magazine online at no charge here: READ IT NOW

 

Debtfree DIGI April 2015_cover_small